Build an AI agent your business and customers can trust
Vocalcom AI Workforce resolves entire service, sales and collections processes across every channel, while your team sets the rules, drives the orchestration and keeps control at every step.
Vocalcom. Your AI Workforce.
AI That Improves How We Live.
Most businesses can stand up an AI agent. Fewer can say their customers—and their own teams—trust it enough to handle real conversations. Orchestrate AI agents and human teams to deliver better customer experiences, at scale.
Every conversation. Resolved.
The Customer Experience Automation platform.
AI agents, human agents and business systems working as one to resolve every customer interaction — across Voice, WhatsApp and every channel.
Understand. Act. Resolve.
Across Voice, WhatsApp and every customer channel.
AI Workforce. Always on. Human in control.
Every channel included
Turn on a single solution to handle conversations across all voice and text channels. Real conversations don't follow scripts. AI agents adapt in real time, keeping brand consistency 24/7, in any language, even in edge cases.
Every channel included
Turn on a single solution to handle conversations across all voice and text channels. Real conversations don't follow scripts. AI agents adapt in real time, keeping brand consistency 24/7, in any language, even in edge cases.
Vocalcom AI Workforce
Orchestrate your human and AI workforce around your customers. Vocalcom AI Workforce optimizes operations with intelligent automation, streamlining workflows and adapting to the way your business works.
Customer context is a business-wide asset
IDC research finds only 49% of organizations fully preserve customer context when a conversation crosses channels.1 Brands leading the way treat context as shared infrastructure, so what an agent learns reaches service, marketing, and sales alike.
1. "State of Contact Center and Customer Service Technology: From Assistance to Autonomy in 2026" by IDC, Aug 2026 (IDC #US54820226).
Deployment · Compliance
Deploy agents wherever compliance requires it.
Vocalcom deploys with the same security, audit and observability guarantees on any infrastructure: your data center, your cloud, an EU region or a hybrid infrastructure.
On-premise
Run all your operations within your own infrastructure for maximum control and optimal data sovereignty.
Self-hosted
Deploy on your own cloud environment and keep full ownership of your infrastructure.
EU-hosted
Keep your data within EU borders to meet regional compliance requirements.
Hybrid
Combine cloud and on-premise deployments to match your operational needs.
Scale without adding headcount.
Handle 10x more conversations without growing your team. AI takes the volume, humans keep the relationships. Deploy intelligent agents that orchestrate smooth, contextual interactions across marketing, sales and support. One platform, every use case.
Natural conversations. Real results
Personalize every reply with customer data, purchase history and behavior. Automatically adapt offers, support levels and messaging. Past conversations are stored across every channel. The AI remembers everything. Customers pick up right where they left off, even months later.
Compatible with any contact center
Vocalcom CXA integrates seamlessly with your current contact center environment. Modernize without disruption. Centralize all the context from your systems in one place: CRM, databases, APIs and business tools.
Recursive, controlled self-improvement
With the Agent Quality Monitoring dashboard, every interaction feeds the AI, making it smarter over time. Review conversations, set drift alerts and step in when needed without interrupting the conversation.
AI is rewriting how we measure customer experience
Discover the metrics that connect customer satisfaction to financial results. The Signals system analyzes the most recurring topics, the emotions customers express and the share of interactions each AI agent resolves — so you can understand interactions in depth and continuously improve your CX.
Scale without adding headcount.
Handle 10x more conversations without growing your team. AI takes the volume, humans keep the relationships. Deploy intelligent agents that orchestrate smooth, contextual interactions across marketing, sales and support. One platform, every use case.
Natural conversations. Real results
Personalize every reply with customer data, purchase history and behavior. Automatically adapt offers, support levels and messaging. Past conversations are stored across every channel. The AI remembers everything. Customers pick up right where they left off, even months later.
Compatible with any contact center
Vocalcom CXA integrates seamlessly with your current contact center environment. Modernize without disruption. Centralize all the context from your systems in one place: CRM, databases, APIs and business tools.
Recursive, controlled self-improvement
With the Agent Quality Monitoring dashboard, every interaction feeds the AI, making it smarter over time. Review conversations, set drift alerts and step in when needed without interrupting the conversation.
AI is rewriting how we measure customer experience
Discover the metrics that connect customer satisfaction to financial results. The Signals system analyzes the most recurring topics, the emotions customers express and the share of interactions each AI agent resolves — so you can understand interactions in depth and continuously improve your CX.
ROI
How much can AI agents save you?
Move the sliders with your own numbers. Conservative estimate, no sign-up — and in the demo we benchmark it against your real operation.
Typical industry range: 30–60%. Stay conservative.
- Agent hours freed / month
- 3,333
- Equivalent full-time seats (FTE)
- 38.1
- Estimated monthly savings
- 69,335
- Estimated annual savings
- 832,020
Estimate based on pure deflection (interactions resolved autonomously). Excludes additional savings from automatic summaries and reduced after-call work. FTE equivalent calculated on 87.5 productive hours per month. In your demo, we run it on your real data.
Benchmark against my real operationOver 1 million conversations handled by Vocalcom AI. And this is only the beginning.
Build customer journeys with a visual interface that simplifies complex orchestration, with automatic error validation before launch.
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