Customer stories
Real results, measured by our customers
Allianz, Orange, Konecta, Claro, Teleperformance and 150,000+ users run their CX on Vocalcom. These are their numbers — not ours.
Your operation could be the next story
Tell us your service, sales or collections challenge and we'll show you how operations like yours solved it.
- Autonomous AI Agent
- Agent Assist
- Call Summary
- Omnichannel
- Resolved in one conversation
- CX Automation
- Business Intelligence
- Auto Quality Monitoring
One conversation. Every channel. Nothing repeated.
That is what an AI-first contact center looks like when the platform, the agents and the audit trail are the same system.
Customer stories
See what you can achieve with Vocalcom
Blancheporte
800,000 calls a year, a seamless move to the cloud, and AI added one layer at a time
EMEARead the story — Blancheporte
Buyer's Guide 2026
AI & CX automation: how to choose the technology to reach, engage, automate and serve your customers, without losing control of your data, infrastructure or AI
GlobalRead the story — Buyer's Guide 2026
Clientela
500,000+ calls a month and 40% of customers loyal for more than 15 years
EMEARead the story — Clientela
CNM Prévoyance Santé
90,000 members, 90%+ of calls answered and the abandonment rate cut in half
EMEARead the story — CNM Prévoyance Santé
CRC & Fimainfo
1.3M calls a year and up to 40% more productivity for a contact center outsourcer
EMEARead the story — CRC & Fimainfo
En Voiture Simone
An online driving school scales its outbound campaigns with Vocalcom inside Salesforce
EMEARead the story — En Voiture Simone
G2 customer reviews
What our customers say about Vocalcom: 4.6/5 from 11 verified reviews
GlobalRead the story — G2 customer reviews
Selecta
One number for 15,000 vending machines, with an abandon rate of 1–2%
EMEARead the story — Selecta
SFR
One cloud platform for every outsourcer: 1,000+ agents and an 80–85% conversion rate
EMEARead the story — SFR