Born inside operations
Three decades equipping banks, telcos, insurers and the largest BPOs. We know contact centers because we live inside them.
Who we are
30 years of contact center. A new AI era.
Vocalcom was born in Paris in 1995 and today powers the conversations of 150,000+ users across 37 countries. In 2025, its founder returned to the helm to open the most ambitious chapter yet: AI-augmented CX, grounded in real operations.
The founder's return
New leadership, one conviction: AI doesn't replace your operation — it multiplies it. Product, engineering and go-to-market aligned on that idea.
AI with guardrails, not promises
AI agents with strict limits, Auto QM over 100% of conversations, humans always in command. It's our public stance, on every page.
Global and local at once
Teams across Europe, Latin America, Africa and the Middle East. Your language, your time zone, your regulation.
Vocalcom in numbers
1995
founded in Paris
150,000+
users on the platform
37
countries of presence
1B
interactions a year
Meet the team behind the platform
Request a demo and talk directly with experts from your market — not a script.