All customer stories
Customer story · BPO & outsourcing
CRC & Fimainfo
1.3M calls a year and up to 40% more productivity for a contact center outsourcer
- EMEA
- BPO & outsourcing
- Automotive
- Predictive dialer
- Omnichannel
- IVR
- CRM integration
More customer stories
Buyer's Guide 2026
AI & CX automation: how to choose the technology to reach, engage, automate and serve your customers, without losing control of your data, infrastructure or AI
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CNM Prévoyance Santé
90,000 members, 90%+ of calls answered and the abandonment rate cut in half
EMEARead the story — CNM Prévoyance Santé
Blancheporte
800,000 calls a year, a seamless move to the cloud, and AI added one layer at a time
EMEARead the story — Blancheporte