All customer stories
Customer story · BPO & outsourcing
Clientela
500,000+ calls a month and 40% of customers loyal for more than 15 years
- EMEA
- BPO & outsourcing
- Media & publishing
- Predictive dialer
- Omnichannel
- IVR
- Real-time supervision & reporting
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Buyer's Guide 2026
AI & CX automation: how to choose the technology to reach, engage, automate and serve your customers, without losing control of your data, infrastructure or AI
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CNM Prévoyance Santé
90,000 members, 90%+ of calls answered and the abandonment rate cut in half
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Blancheporte
800,000 calls a year, a seamless move to the cloud, and AI added one layer at a time
EMEARead the story — Blancheporte